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"We have utilized the services of Jim Ando Plumbing over many years and at different residential addresses and have always found your workmanship to be of high quality, with on time service, and at a fair price. The service team answered our questions and were polite and courteous. We would highly recommend your service."
–Art and Elaine Cryer
"Ando Plumbing installed all plumbing in our (then new) home 15 years ago. We followed their recommendations for a hot water loop for instant hot water in our master bath and dual hot water tanks - 15 years later, not a call back or problem. Great plumbing recommendations and high-quality service. Highly recommend Ando Plumbing."
"On time and family budget friendly. Honest people for sure. Don't hesitate to call them."
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WNY’s Preferred Residential & Commercial Plumber
J. Ando Plumbing is the go-to plumber in Buffalo and across the Western New York area for anyone looking for honest, dependable, and affordable service.
But don’t take our word for it – see what others have to say below.
Based on 107 reviews
16:38 24 Aug 21
Zach was a very professional, personable worker. He was respectful of us and our home. He worked efficiently and the... job was done perfectly. Zach thoroughly cleaned up when he was done. There was not even a scrap of paper left. I would highly recommend J Ando plumbing and would hire them again in a heartbeat.!! AAA+++ in my book!read more
13:02 20 Aug 21
Ando plumbing is wonderful to work with. They are on time and very knowledgeable. We would trust them again to handle... any issues at our house.read more
17:18 16 Aug 21
Had these guys out to unclog a bathtub drain backing up in my upstairs. Called in the morning and Jason was out in a... couple of hours. Got the drain flowing again, educated my tenant on how to maintain and prevent another clog. Super reasonable and way better than the sales driven bigger names in town.read more
16:21 03 Aug 21
Wonderful service! I had them install a toilet, sink and shower faucet. All done in a professional, prompt and clean... manner! I also had my main water line go, Jim Ando Plumbing was there the next day! Pricing was reasonable and the service again was outstanding! Jim Ando Plumbing is now my GO TO for any and all plumbing needs!read more
17:59 16 Jun 21
Jason arrived earlier than our scheduled time, which I appreciate. He was knowledgeable, professional, and honest. He... did not try to price gouge and explained everything thoroughly. I definitely would recommend Jim Ando Plumbing and would use them again for my plumbing needs.read more
15:56 04 Mar 21
We have used Jason with Ando Plumbing in the past and he is just fantastic. I highly recommend them!
16:12 01 Feb 21
Professional and friendly. The plumber had 25 years experience and it showed. He explained everything in a way i could... understand. The bill for snaking my main line was actually less than the last plumber i called who charged me more for a toilet wax seal. The motto about honest pricing held up here.read more
21:31 19 Jan 21
We used J Ando Plumbing after having another company try to repair our problem twice without success and at a high... cost. Jason from J Ando Plumbing was professional, knowledgeable, explained everything he was doing. The repair was successful. We will recommend J Ando to everyone.read more
New Buffalo Living
19:10 21 Dec 20
Very responsive and professional. Ando Plumbing fixed two hot water tanks quickly, efficiently and at a great price.... They use quality products as well. Excellent job and would call them for any plumbing needs we have. Great business!read more
21:57 10 Dec 20
Super friendly and knowledgeable. I had an emergency with a clogged drain and they were able to have someone come and... fix it within two hours. Definitely would recommend.read more
21:16 09 Dec 20
Jim Ando Plumbing was outstanding! Timely and professional, Jason was very efficient and pleasant. Very reasonable... pricing too. Would recommend to anyone in need of plumbing services. Thanks Jim Ando!read more
17:25 24 Nov 20
Communication skills with the client are superb! I received text and email messages regarding the appointment and... receipts. They were punctual, and if held up, I received a message so that I knew what was going on. In my experience, I found this exceptional and refreshing! Very professional with a good sense of humor. And most of all, the problem was corrected with an explanation of what went wrong. High recommendation from me!read more
20:37 16 Nov 20
I appreciate how honest Jason was with addressing my issue! He was very professional and took time to explain things. ... He cared! I will definitely call again to have work done in the future!read more
13:38 04 Nov 20
The service that Jim Ando Plumbing provides is top notch. In the Covid world that we live in, can be very difficult to... find and get contractors/trades to come back. I called and they had someone come out right away to give a quote. Dave did a thorough inspection of the house we just bought and found issues that the previous "flipper," Patrick Jerge did wrong. Jason came back to fix those mistakes and then discovered that the gas line for the dryer was completely incorrect, which is why I was smelling gas in my basement. Thank God, I decided to shut the valve off and wait until the plumber came! Just found out that the line was completely leaking gas due to wrong fittings that were loose!! Jason fixed it right away, giving me peace of mind for my family! Hard to put a price on that. Glad that there is a happy ending. I will not call any other plumber. Call Jim Ando Plumbing and you won't be disappointed!!read more
16:00 02 Nov 20
On time and family budget friendly. It turn out to be owner operator error. Daaa. Showed us the error of our ways. ... New house and we were not used to a double flush toilet. After a quick tutorial and no charge, (including the no upfront charge service call) we were all set. Honest people for sure. Don't hesitate to call them.read more